13:00 | Registration Opens

18:00-21:00 | Welcome Dinner

8:30-9:00 | Welcome Remarks

9:00-9:30 | Fireside Chat (Keynote)

9:30-10:00 | Emerging Issues and Opportunities for Responsible Finance in the Face of a Changing Capital Landscape (Panel)

The funding landscape for inclusive finance is undergoing significant change. Development finance and philanthropic capital are under increasing pressure, investor priorities are shifting, and new technologies are transforming how financial services are designed and delivered. As traditional sources of funding evolve, the sector must identify new pathways to mobilize capital while ensuring innovation advances financial inclusion and financial health.

‍ This panel brings together philanthropic donors and impact investors to examine how the capital stack is changing and what it will take to sustain investment in inclusive finance and consumer protection measures.

Panelists will discuss the implications of declining fund flows, the evolving roles of philanthropy and private capital, and how AI and digital innovation are creating new investment opportunities, as well as new risks. The conversation will explore how different forms of capital can work together to catalyze innovation, strengthen market resilience, and ensure that responsible finance continues to deliver meaningful impact for vulnerable consumers.

10:00-10:30 | Emerging Issues and Opportunities in the Enabling/Regulatory Environment for Responsible Finance (Panel)

The enabling and regulatory environment for responsible finance is evolving rapidly, creating both new challenges and significant opportunities for financial institutions, policymakers, investors, and consumers. This session will explore emerging regulatory trends, policy innovations, market expectations, and supervisory approaches shaping responsible finance. It will consider the enabling environment while addressing potential barriers such as regulatory fragmentation, compliance costs, and unintended impacts on access to finance. The discussion will highlight opportunities to strengthen enabling environments and align regulation, market incentives, and responsible finance practices to support more inclusive, resilient, and sustainable financial systems.

10:30-11:00 | Coffee Break

11:00-12:00 | The Impact of Fraud and Scams on Financial Health (Session) 

• Mini-panel 1: First-hand account of trafficking

• Mini-panel 2: Evidence 

• Mini-panel 3: Solutions  

12:00-13:00 | Lunch and Networking

During this period, we will host two closed-door lunch sessions, with pre-registration required for each. The breakout session options will include:

• Steward Redqueen: Peer learning discussion

  This is designed to be a peer-learning discussion for investors, fund managers, and financial service providers on emerging client protection practices.  

  The session will focus on fraud and scams, an increasingly significant risk for financial institutions and their customers. Participants will explore how different organizations are identifying, monitoring, and responding to these risks, and share practical approaches to strengthening client protection. 

  The event is designed as a highly interactive discussion among 20-30 practitioners. Depending on the number of participants, the session will either take the form of a roundtable conversation with topic champions facilitating discussion, or a short plenary followed by small-group breakouts for deeper exchange.

• Pricing the Plate: Connecting the Dots Between Climate Risk, Food Security, and the Need for Data Infrastructure

  Nearly 3.7 billion people across Asia have been affected by climate events since 2000; more than three times the exposure seen elsewhere. Agriculture sits at the center of this fallout: Southeast Asia's rice yields decline with every degree of warming (up to 41% of yield could be lost across key value chains under medium-to-high climate stress) and much of the region's food supply rests on smallholder farmers who are aging, under-financed, and increasingly exposed to heat, drought, flooding, and pests. The result is a direct threat to regional and global food security, and a stress test for capital markets meant to fund resilience. 

  Climate risk in Asia remains systematically underpriced. Persistent gaps in localized, forward-looking climate data make it difficult for investors, insurers, and lenders to model hazard pathways, price risk accurately, or structure financing that reflects the true cost and opportunity of adaptation. Closing that gap requires public-good data infrastructure: open-access physical risk datasets, common data standards, and shared knowledge systems that let capital flow to where resilience is needed most. 

  This roundtable brings together funders, technologists, and agri-food practitioners to explore how better data infrastructure can unlock capital for climate-resilient agriculture in Asia — and what it will take to build the shared systems that make risk visible, financeable, and priced right.

13:00-14:30 | SPTF - Customer Protection and Digital Financial Services: The Major Challenges, Why They Persist, and What to Do About Them (Panel & Workshop)

Digital financial services (DFS) have been available for enough years now that we have significant research on the depth and breadth of the customer protection challenges associated with them. Countries are also increasingly adopting thoughtful customer protection regulation. Yet the challenges persist: over-indebtedness, poor transparency regarding prices and fees, inadequate complaints resolution, violations of data privacy, errors with technology, fraud, cyber criminality and financial abuse, among others. In response, Cerise+SPTF has worked with a broad range of stakeholders around the globe to identify best practices for mitigating customer protection risks, and has documented those best practices in the DFS Standards. Many other stakeholders have also worked in complementary ways to identify and raise awareness of good practice. And yet, a significant percentage of DFS users continue to experience challenges with DFS. In this session, we will begin by reviewing what we have learned about how to mitigate the major risks, then dive into the reasons why DFS providers do not always implement best practices and discuss recommendations for a way forward. 

14:30-17:30 | Field Visits

17:30-18:00 | Break

18:00-21:00 | Dinner and Networking

18:30-21:00 | Jeffersonian Dinner (Invite-Only)

8:00 - 8:30 | Day 1 Reflections

8:30-9:00 | Credit Everywhere, but Not a Drop to Drink (Presentation)

Digital credit models have transformed access to finance for low- and middle-income households, enabling faster, more convenient access to credit at scale. Yet micro and small enterprises (MSEs), particularly small and informal businesses, remain significantly underserved. 

For individuals, the rapid expansion of digital credit has also exposed consumer protection challenges, including over-indebtedness. In response, regulators and policymakers have strengthened policies and regulations. While these measures are critical to protect consumers, they can also have unintended spillover effects on MSE finance, potentially increasing the cost and complexity of serving already underserved businesses and stifling innovation. 

This session brings these tensions into the room and aims to come up with solutions. Two reports (by BCB and IFC SMEFF) will provide the evidence base, highlighting the dual challenges of expanding responsible credit access while protecting consumers and enabling innovation for underserved MSEs. 

Participants will then move from diagnosis to action through an Innovation Sprint designed to turn the tables: regulators and policymakers will be asked to think like investors and private sector innovators — considering risk, incentives, commercial viability, scalability, and unintended consequences. Investors and private sector participants, in turn, will be asked to define what “good” looks like: the consumer outcomes, safeguards, transparency, inclusion, and responsible business practices they would commit to achieving in exchange for an enabling policy environment. 

The sprint culminates in a Dolphin Tank (a friendly, solutions-oriented pitch session) where teams present practical ideas for closing the credit gap for underserved MSEs while maintaining strong consumer protection. The goal is not to identify winners and losers, but to surface investable, scalable, and regulator-ready solutions that both sides can stand behind. 

9:00-9:30 | Workshops

• Breakout 1: Regulator & Policymaker Collaboration on Proposed Solutions 

• Breakout 2: What Does Good Look Like? (Investor and Private Sector Perspective) 

9:30-10:00 | Pitching the Solution

Dolphin Tank: Regulators/Policymakers Present to Investors/Private Sector 

10:00-10:45 | Provider Postcards

10:45-11:00 | Coffee Break and Networking  

11:00-12:00 | Addressing Future Risk Scenarios - Part A (Workshop)

Two linked sessions take participants inside the draft RFF2030 scenarios. The first session introduces the scenarios and the building blocks behind them, including four personas who carry the story of financial vulnerability at global scale. Table groups then use a branching table to write alternative futures for one persona, testing where a scenario sends a single life. The second session turns those stories into implications. Groups examine what the scenarios demand of specific RFF actors, and the sessions close with a plenary ranking of the actions that matter most.

12:00-13:30 | Lunch and Networking

During this period, we will host the below closed-door lunch session, with pre-registration required:

• DPI Breakout (Invite-Only)

  The operators of instant payment system face the growing tensions arising from enlarged mandates, from infrastructure operators to becoming ecosystem orchestrators, and from often unclear expectations from their diverse stakeholders (i.e. regulators, owners, and participants to the public at large). This closed-door peer exchange session will allow the CEOs of operators from around the world to share and process emerging lessons about how to manage the key tensions highlighted in a recent self-assessment exercise

13:30-14:30 | Addressing Future Risk Scenarios - Part B (Session)

Two linked sessions take participants inside the draft RFF2030 scenarios. The first session introduces the scenarios and the building blocks behind them, including four personas who carry the story of financial vulnerability at global scale. Table groups then use a branching table to write alternative futures for one persona, testing where a scenario sends a single life. The second session turns those stories into implications. Groups examine what the scenarios demand of specific RFF actors, and the sessions close with a plenary ranking of the actions that matter most.

14:30-15:00 | Coffee Break and Networking 

15:00-16:00 | How to Prevent Financial Abuse - IFC (Workshop)

We often think about financial services in terms of products, transactions, systems, and technology. However, people experience financial products and services within the context of their relationships, households, communities, and cultural environments. Financial institutions are therefore not only shaping financial outcomes, but also influencing people's safety, wellbeing, resilience, and ability to participate in economic life.  If institutions do not recognize these dynamics, they can unintentionally create vulnerabilities or enable harm. Conversely, when products and services are intentionally designed with people's real-world circumstances in mind, they can strengthen safety, autonomy, and inclusion.  

The sector has made significant progress in recognizing and responding to fraud and scams. Financial abuse is another form of financial harm that can have equally devastating consequences, but it differs because the perpetrator is often someone known and trusted by the victim, such as a partner, family member, or caregiver. 

This session will provide practical insights for how regulators, financial institutions, investors, and other eco-system players can approach financial abuse and embed processes and systems to ensure financial products, services and systems are safe for all customers. 

16:00-17:00 | Reflections and Closing Panel 

17:00-17:30 | Closing and Thanks

17:30-18:00 | Break

18:00-21:00 | Closing Dinner